Getting Started with MyChart

What is MyChart?

As of 2021, we are requiring all of our patients to get activated on MyChart, a service that allows patients access to certain areas of their Electronic Medical Record! With MyChart, you can...

• Directly Message your child's healthcare team
• See lab and test results
• Request prescription refills
• Request appointments 
• Review allergies, medications, and immunization records

How do I sign up?

1. Sign up online by visiting ucsfhealth.org/mychart (or by clicking the blue button on the right), clicking "sign up without an activation code", then downloading the MyChart app!
2. Answer identity verification questions for yourself
3. Request proxy access to your child's account clicking the following pages: Profile > Account Settings > MyChart Proxy Center

Help! I'm running into issues! What do I do?

Some of our most frequent user issues arise because parents enter in their child's personal information and not their own. When parents set up their MyChart account, they need to provide the parent's birthdate and the parent's personal address. If you run into any other technical problems, feel free to call the MyChart help desk at (415)-514-6000, being sure to include your birthdate and address, so they can double check your records. 

Thank you for getting started with MyChart. We're looking forward to working with you and your child soon! - Team Takao